How do I use the Task Portal?
The Task Portal can be accessed at virtalentportal.com and is designed to be as intuitive as possible to use.
Do my unused hours roll over? How does this work?
To give you extra flexibility, any unused hours that you have already prepaid for will always roll over to your next billing period.
What tasks CAN Virtalent help me with?
We can with a wide range of tasks! Just remember that a VA is there to assist you, rather than act as an advisor or consultant.
How should I share tasks and stay organised with my VA?
We recommend deciding on a to-do list app together, for you both to use when collaborating on tasks and projects.
What's your phone number?
You can call us on 0330 120 0477.
How do I define a role for my VA?
To help you leverage your time as effectively as possible, we recommend working together with your VA to build out a clearly defined, ongoing long-term role for your VA. Avoid delegating piecemeal tasks by working in a way that adds as much value to your day as possible. Recurring processes require minimum input from you!
What tasks can Virtalent NOT help me with?
At Virtalent, we naturally feel it's sensible to avoid helping any client with anything that requires a highly-specialised professional, or anything that doesn't sit well with the sustainable approach we take to working with clients.
What's your address?
Charles House, 148-149 Gt Charles Street, Birmingham, B3 3HT, United Kingdom.
Can I use more hours than my plan allows? How do extra hours work?
If your VA uses your remaining balance, the Task Portal will automatically "top up" your balance with extra time. This allows your VA to continue supporting you!