Can my VA take calls on my behalf?

We recommend using a call answering service that you both have access to, or a joint voicemail service.

How does holiday cover work?

Your VA will tell your Client Success Manager ahead of time, then we'll put this in place. Handovers are not billed to your account!

What's your phone number?

You can call us on 0330 120 0477.

How do I define a role for my VA?

To help you leverage your time as effectively as possible, we recommend working together with your VA to build out a clearly defined, ongoing long-term role for your VA. Avoid delegating piecemeal tasks by working in a way that adds as much value to your day as possible. Recurring processes require minimum input from you!

What tasks can Virtalent NOT help me with?

At Virtalent, we naturally feel it's sensible to avoid helping any client with anything that requires a highly-specialised professional, or anything that doesn't sit well with the sustainable approach we take to working with clients.

I have something that my Virtual Assistant can't me help with. What should I do?

If your Virtalent VA can't help, we're sure someone else can be added to your account. Just let us know!