Do you have insurance in place?
Yes, we hold comprehensive Professional Indemnity, and Cyber and Data Security insurance with Hiscox.
How should I share passwords and sensitive information with my VA?
We recommend using a tool such as LastPass or PassPack to safely share your data with your VA.
How should I share files with my VA?
We recommend adding your VA to your own systems, or making use of the portal.
Is my work kept confidential?
In short, it is a resounding yes! All work we do for you is 100% secure and confidential.
Can my VA pay for things using my Credit Card?
If your VA needs to use your Credit or Debit card to make payments on your behalf, there are a number of ways to safely share these details, including LastPass and Passpack. It's also possible to use a prepaid debit card for frequent expenses, such as Pockit and Google Pay.