Can my VA pay for things using my Credit Card?

Should you need your VA to use your Credit or Debit card to make payments on your behalf, we recommend sharing these details safely through a password vault. We like LastPass, but Passpack is popular too.

If frequent expenses are likely to be encountered, we recommend arranging a prepaid debit card that you can "top up" for your VA to use. Good examples of this are Pockit, Revolut, Google Pay and Soldo.

Though we encourage all clients to manage any costs or bills themselves, we do also offer the facility for your VA to log expenses to your account if needed. We appreciate that in some circumstances, this may just be the most sensible solution.

If your VA needs to log an expense (e.g. printing costs) they will first try to estimate the cost and get your confirmation that you are happy to accommodate this. Once your VA logs the expense to the portal, it will be added onto your next invoice from Virtalent (and we'll reimburse them for this cost directly).

Please never ask for your VA's bank details - a secure expensing process is there in place of needing to do this. You can find more information about this here.

Your Client Success Manager and your VA will be very happy to advise you on the most appropriate solution.

Last updated on 21st June 2021

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