Is my work kept confidential?

Given the nature of our business and the clients we support, confidentiality is paramount to Virtalent. From law firms to IP consultants - it is intrinsic to the work we do.

On a practical level, our legally-binding contract with you contains a number of strict confidentiality clauses that we must adhere to.

We also hold both a contract with all of our VAs, which mirrors these aspects of confidentiality, and also a separate Data Processing Agreement.

The Virtalent DPA contains further confidentiality clauses and also clearly establishes our team of VAs as “Data Processors” and Virtalent as the “Data Controller”. In practice, this means that any data or information to which you give us access, which is used or processed by any member of the Virtalent team, is legally safeguarded at all times. The support we provide your business (and your end customer base) is 100% GDPR compliant.

All legal agreements at Virtalent have been written entirely from scratch, by a reputable, specialist law firm, and are regularly reviewed. Given the complex nature of our business model it is a matter we have gone to great lengths to ensure we have addressed extensively.

For complete peace of mind, Virtalent also hold comprehensive Professional Indemnity cover which covers any work we complete for you, from the very minute you create an account with us.

Still not sure? We have an NDA template you can make use of. Just let us know if this would be useful to you!

Questions? Please let your Client Success Manager know on [email protected].